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1. Introduction

At J&S Exterior Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website jsexteriorsolutions.co.uk and submit a quote request form.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you submit a form on our website, we may collect the following personal information:

• Name

• Email address

• Phone number

• Any additional information you provide in the message field

We do not collect sensitive personal data (e.g., financial details, health data).

3. How We Use Your Data

We use your personal data for the following purposes:

✔ To provide a quote – We use the details you provide to contact you with a price estimate.
✔ To respond to enquiries – If you have questions, we will use your contact details to reply.
✔ To improve our services – We may review customer interactions to enhance our service.
✔ For legal or security reasons – If required to comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on legitimate interest, as you have voluntarily provided your details to request a quote. If you proceed with our services, we may also process your data based on a contractual obligation.

5. How We Store & Protect Your Data

We take appropriate measures to keep your data secure:

• Stored securely on password-protected devices or databases.

• Access limited to authorised personnel only.

• Not shared with unauthorised third parties.

We keep your data for 365 days unless legally required to retain it for longer. After this period, we securely delete your data.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

✔ Right to Access – Request a copy of the data we hold about you.
✔ Right to Rectification – Correct any incorrect or incomplete data.
✔ Right to Erasure (Right to be Forgotten) – Request deletion of your personal data.
✔ Right to Restrict Processing – Ask us to limit how we use your data.
✔ Right to Object – Stop us from processing your data under certain conditions.
✔ Right to Data Portability – Request your data in a format that can be transferred elsewhere.

If you wish to exercise any of these rights, please contact us at contact@jsexteriorsolutions.co.uk.

7. Third-Party Services & Links

Our website does not use cookies or third-party tracking. However, if we add external links (e.g., social media, payment gateways), those sites have their own privacy policies.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📧 Email: contact@jsexteriorsolutions.co.uk
🌍 Website: jsexteriorsolutions.co.uk

Last Updated: 04/02/2025

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